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Oversee CRM Hipaa Compliance

HIPAA compliance is a paid upgrade. Oversee CRM accounts are NOT HIPAA compliant by default. To enable HIPAA compliance for your account, please contact Oversee CRM Support. 

What is HIPAA?

HIPAA stands for the Health Insurance Portability And Accountability Act of 1996, which is a United States legislation that provides data privacy and security provisions for safeguarding medical information.

The act, which was signed into law by President Bill Clinton on Aug. 21, 1996, contains five sections, or titles: 

  • Title I: HIPAA Health Insurance Reform
  • Title II: HIPAA Administrative Simplification
  • Title III: HIPAA Tax-Related Health Provisions
  • Title IV: Application and Enforcement of Group Health Plan Requirements
  • Title V: Revenue Offsets

In the context of online marketing, adhering to HIPAA Title II is what most people mean when they refer to HIPAA compliance.

HIPAA Title II

Also known as the Administrative Simplification provisions, Title II includes the following HIPAA compliance requirements:

  • National Provider Identifier Standard. Each healthcare entity, including individuals, employers, health plans and healthcare providers, must have a unique 10-digit national provider identifier number, or NPI.

  • Transactions and Code Set Standard. Healthcare organizations must follow a standardized mechanism for electronic data interchange (EDI) in order to submit and process insurance claims.

  • HIPAA Privacy Rule. Officially known as the Standards for Privacy of Individually Identifiable Health Information, this rule establishes national standards to protect patient health information.

  • HIPAA Security Rule. The Security Standards for the Protection of Electronic Protected Health Information sets standards for patient data security.

  • HIPAA Enforcement Rule. This rule establishes guidelines for investigations into HIPAA compliance violations.

The two requirements that apply to the relationship between Oversee CRM, are the HIPAA Privacy Rule and the HIPAA Security Rule. The details of each of these rules can be found here: 

Oversee CRM Compliance

Oversee CRM has worked with The Compliancy Group consultancy to ensure that we are in full compliance with the HIPAA Privacy Rule and the HIPAA Security Rule so that we can enter into HIPAA Business Associate Agreements (BAA) with our customers. 


Security

Our database automatically encrypts all data before it is written to disk. No setup or configuration is required and no need to modify how you access the service. The data is automatically and transparently decrypted when read by an authorized user.

With server-side encryption, Google manages the cryptographic keys on your behalf using the same hardened key management systems that we use for our encrypted data, including strict key access controls and auditing. Each database object’s data and metadata are encrypted under the 256-bit Advanced Encryption Standard, and each encryption key is itself encrypted with a regularly rotated set of master keys.